pyratechsolutions.com . (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.
1. INFORMATION WE COLLECT
We collect several types of information from you in various ways when you interact with us, including information by which you may be personally identified, such as your name, postal address, telephone number, credit/debit card or other payment method information, date of birth, or e-mail address (“Personal Information”) or information about your internet connection, the equipment you use to access our Website and usage details. We collect this information directly from you when you provide it to us, automatically as you navigate through the Website, or through third parties. Information collected automatically may include usage details, IP addresses and other information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us:
The information we collect may include, among other things: Information that you provide when establishing an account with us, filling in forms in the App or placing an order on our Website or through the App; Information when you enter a contest or promotion sponsored by us and when you report a problem with our Website or App; Records and copies of your correspondence (including e-mail addresses), if you contact us; Your responses to surveys that we might ask you to complete for research purposes; Details of transactions when you make an online purchase from us; Information you may be required to provide regarding contact, billing, payment or other financial information before placing an order through our Website; Information regarding your participation in a rebate or warranty program offered by us or a third party; Your search queries on the Website and App; and Information that you provide when you communicate with any or our departments such as customer service, sales or technical services through the Site, App, telephone, mail or fax. In some instances, we may obtain other people’s names and email addresses that you may choose to provide as part of our “email a friend” feature.
You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, App, or transmitted to other users of the Website, App or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website or App with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Catalog Requests and Email Newsletter Subscriptions:
Upon placing an order with us, you may begin receiving our email newsletter, unless you opt-out of receiving such communications. Furthermore, the welcome email will alert you if someone else has entered your email address into our email newsletter subscription list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from us.
From time to time, we may run game promotions such as sweepstakes, contests of other promotions (collectively, “game promotions”). If you enter a game promotion, you will opt-in to receive email or other communications from us and our affiliated partners. You may subsequently opt-out of the receipt of such email or communications by following the directions in the email or contacting that site. Your opt-out status will not affect your participation or chances to win in the game promotion. During the applicable game promotion period, however, you may nevertheless receive emails which we deem are related to the game promotion.
When you download or use our App, we may receive information about your mobile device and your location, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices give you the ability to disable the device’s location services. You should contact your mobile service carrier or your device manufacturer if you have questions about how to disable your device’s location services.
Usage Details, IP Addresses, Cookies and Other Technologies:
As you navigate and interact with our Website or App, we may automatically collect certain information about your equipment, browsing actions and patterns, including: (i) details of your visits, traffic data, location data, logs and other communication data and the resources that you access and use on the Website; and (ii) information about your computer, device, and internet connection, including your IP address, operating system and browser type. The information we collect is statistical data. It helps us to improve our Website and App and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website and App according to your individual interests, speed up your searches, and recognize you when you return to our Website. The technologies we use for this automatic data collection may include:
2. USE OF INFORMATION COLLECTED BY US
We use information that we collect about you or that you provide to us, including any Personal Information to: present our Website and its contents to you; improve your experience on the Site; provide you with information, products or services and to communicate with you about information that you request; fulfill any other purpose for which you provide it; provide you with notices about your account; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; notify you about changes to our Website, when App updates are available, or any products or services we offer or provide though it; allow you to participate in interactive features on our Website and App; or help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests. We may also use such information in any other way we may describe when you provide the information or for any other purpose with your consent.
3. DISCLOSURE OF YOUR INFORMATION
Third Party Transaction-Level Data: If you visit the Site from a third-party website, the third-party website may be able to access select information from your individual transaction information. In order to track and credit your transaction the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the Site. Any transactions made at the Site while such a code is active will be reported back to the third party website. We will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party websites that will allow them to personally identify you.
Links to Third Party Site: Our Site, sites we operate, and unaffiliated sites, display interest-based advertising and contain certain links to third party websites, such as our vendors’ websites and links to other websites intended to facilitate our customers’ shopping experience, such as Google Translate. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.
Catalog Requests When you request a catalog from us, we may share your name and postal address with a third party fulfillment company for the purpose of sending you the requested catalog.
Law Enforcement and Protection of Users:To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.
4. AFFILIATE PROGRAMS
We maintain relationships with third party affiliate websites. Although we do not and cannot control the activities of the third parties that operate such websites, in the event you suspect an affiliate website is engaging in abusive practices, including, for example, spam, trademark infringement, predatory means of attracting visitors, or unlawful activities, please email firstname.lastname@example.org.
5. CHILDREN AND PRIVACY
Our Website and our App is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Website or App. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Website or through the App, on or through any of its features, register on the Website, make any purchases through the Website or App, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will work to delete that information.
We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering and order status. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
7. CORRECTIONS/INFORMATION; REMOVAL/OPT-OUT
If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us at email@example.com. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at firstname.lastname@example.org, sending a letter to: pyratechsolutions.com., by clicking on the unsubscribe link within any marketing e-mail you receive from us. If you no longer wish to receive our catalog, you may call us at 866-372-4800, email us at email@example.com.