Privacy Policy

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Privacy Policy
Introduction . (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the information we may collect online at (“Website” or “Site”) and via the pyratechsolutions.commobile application (“App”). For the purpose of this policy, references to “Website” or “Site” also include the App, where applicable. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website (or by downloading or using the App), you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website (or the App) after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information You Provide to Us

The information we collect may include, among other things: Information that you provide when establishing an account with us, filling in forms in the App or placing an order on our Website or through the App; Information when you enter a contest or promotion sponsored by us and when you report a problem with our Website or App; Records and copies of your correspondence (including e-mail addresses), if you contact us; Your responses to surveys that we might ask you to complete for research purposes; Details of transactions when you make an online purchase from us; Information you may be required to provide regarding contact, billing, payment or other financial information before placing an order through our Website; Information regarding your participation in a rebate or warranty program offered by us or a third party; Your search queries on the Website and App; and Information that you provide when you communicate with any or our departments such as customer service, sales or technical services through the Site, App, telephone, mail or fax. In some instances, we may obtain other people’s names and email addresses that you may choose to provide as part of our “email a friend” feature.

You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, App, or transmitted to other users of the Website, App or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website or App with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Catalog Requests and Email Newsletter Subscriptions

Upon placing an order with us, you may begin receiving our email newsletter, unless you opt-out of receiving such communications. Furthermore, the welcome email will alert you if someone else has entered your email address into our email newsletter subscription list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from us.

Game Promotions

From time to time, we may run game promotions such as sweepstakes, contests of other promotions (collectively, “game promotions”). If you enter a game promotion, you will opt-in to receive email or other communications from us and our affiliated partners. You may subsequently opt-out of the receipt of such email or communications by following the directions in the email or contacting that site. Your opt-out status will not affect your participation or chances to win in the game promotion. During the applicable game promotion period, however, you may nevertheless receive emails which we deem are related to the game promotion.


When you download or use our App, we may receive information about your mobile device and your location, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices give you the ability to disable the device’s location services. You should contact your mobile service carrier or your device manufacturer if you have questions about how to disable your device’s location services.

Usage Details, IP Addresses, Cookies and Other Technologies

As you navigate and interact with our Website or App, we may automatically collect certain information about your equipment, browsing actions and patterns, including: (i) details of your visits, traffic data, location data, logs and other communication data and the resources that you access and use on the Website; and (ii) information about your computer, device, and internet connection, including your IP address, operating system and browser type. The information we collect is statistical data. It helps us to improve our Website and App and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website and App according to your individual interests, speed up your searches, and recognize you when you return to our Website. The technologies we use for this automatic data collection may include:

  • Web Beacons: We (or service providers on our behalf) may collect information through the use of “Web Beacons” on pages of our Website, App and e-mails. Web Beacons are small electronic files (also referred to as clear gifs, pixel tags and single-pixel gifs), which may employ cookie technology that enable us to record data about visits to or transactions made on the Site. This information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience and our customer service.
  • Cookies: A cookie is a small file placed on the hard drive of your computer or device. Through the use of cookies, we may also collect and analyze the IP address used to connect to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser and device to reject cookies or to notify you when you are sent a cookie. However, if you reject cookies we may not be able to offer you personalized services, you may be unable to access certain areas of the Site, and we may be unable to accept any online orders from you.
  • When you use the Website, the App, or the content therein, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include advertisers, ad networks, and ad servers, analytics companies, your mobile device manufacturer, and your mobile service provider. These third parties may use tracking technologies to collect information about you when you use the Website or App. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible provider directly.
  • We might also receive information about you from other sources and add it to our account information such as through co-branded or joint offerings with third parties.
2. Use of information colleted by us

We use information that we collect about you or that you provide to us, including any Personal Information to: present our Website and its contents to you; improve your experience on the Site; provide you with information, products or services and to communicate with you about information that you request;